Our Policies
Welcome to Expeda On Call Booking service. This Privacy Policy explains how Expeda ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our On Call Booking service. By using our service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide you with efficient On Call Booking services, we collect the following types of information:
- Personal Information: When you make a booking or contact us, we collect personal information such as your name, phone number, email address, and any other information you provide during the booking process.
- Booking Details: Information related to your booking, including travel dates, destination, and preferences, is collected to process and manage your booking effectively.
- Payment Information: If applicable, payment details such as credit card information may be collected for processing payments. This information is securely handled by our payment processors.
- Communication Records: We may retain records of your communication with our customer service team, including phone calls and emails, to ensure quality service and address any concerns you may have.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Bookings: To manage and confirm your On Call Booking requests and provide you with the necessary details related to your travel arrangements.
- To Communicate With You: To send you booking confirmations, updates, and other important information related to your booking or our services.
- To Improve Our Services: To analyze and understand how our services are used, and to enhance the quality and efficiency of our On Call Booking service.
- To Provide Customer Support: To address any questions, concerns, or issues you may have related to your booking or our services.
- For Payment Processing: To handle payments securely and manage any billing-related inquiries or issues.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in processing bookings, managing payments, and providing customer support.
- For Legal Compliance: We may disclose your information if required by law or to respond to legal requests and obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We employ various security measures to protect your personal information. Although we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we aim to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and Correction: The right to access and request correction of your personal information.
- Deletion: The right to request deletion of your personal information, subject to certain conditions.
- Opt-Out: The right to opt-out of receiving marketing communications from us.
6. Children's Privacy
Our On Call Booking service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our On Call Booking service, please contact us:
- By mail: Expeda, [support@expeda.us]
